FAQs
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Most custom rugs take 2–6 weeks to complete, depending on the design and current order volume.
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Getting started is simple. Reach out through our contact form.
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Yes, we can help refine your concept, choose colours, and create a design that fits your vision
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Due to the personalised nature of custom rugs, all custom orders are final sale. If there is an issue with your order, please contact us.
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Absolutely! We offer custom sizing. Reach out with your desired dimensions for a quote.
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Yes, we ship worldwide. Shipping costs and delivery times vary by destination.
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Vacuum regularly with gentle suction.
Blot spills immediately; do not rub.
Rotate every 6–12 months for even wear.
Keep away from direct sunlight.
Use a rug pad for protection.
Do not machine wash or soak in water.
Avoid harsh chemicals and excessive moisture.
Professional cleaning recommended when needed.
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Our rugs are made using high quality yarn and durable backing materials to ensure softness, longevity, and vibrant colours.
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We offer custom tufted rugs, paintings, logo rugs, character rugs, decorative pieces, and one of a kind handmade designs